Booking terms and conditions

Booking

Submitting an enquiry does not create a booking. A booking becomes binding when we have confirmed the dates, price and conditions in writing and the required payment has been received.

The person making the booking must be at least 18 years old and is responsible for all accompanying guests.

Price and payment

The confirmed price and included services will be stated in the booking confirmation.

The minimum stay is five nights. Published accommodation prices include final cleaning, bed linen and towels.

Tourist tax is charged separately at the applicable Grindelwald rate unless the booking confirmation says it is included.

• A 30% deposit is due within 7 days of confirmation.
• The remaining balance is due 30 days before arrival.
• For bookings made less than 30 days before arrival, the full amount is due at confirmation.

Cancellation by the guest

Cancellations must be sent in writing. We recommend that guests arrange suitable travel-cancellation insurance.

If we are able to re-let the apartment, the recovered amount will be deducted from the cancellation charge.

• 30 or more days before arrival: 30% of the booking price.
• 8–29 days before arrival: 75% of the booking price.
• 7 days or fewer before arrival, early departure or no-show: 100% of the booking price.

Arrival and departure

Check-in and check-out times will be stated in the booking confirmation. Early arrival or late departure requires prior agreement.

Occupancy and use

Almis 1921 accommodates a maximum of six registered guests. Additional overnight guests, parties, events and subletting are not permitted.

The apartment is non-smoking and pets are not permitted. Guests must respect the neighbours and observe reasonable quiet hours.

Care of the apartment

Guests must treat the apartment, furnishings and equipment with reasonable care and report damage or problems promptly.

The booking guest is responsible for damage caused by members of their group, excluding ordinary wear and tear.

Electric-vehicle charging

Free charging for one guest electric vehicle is available under a fair-usage policy. We provide a blue CEE camping socket only. Guests must bring their own compatible charger, cables and any required adapters.

Charging third-party or commercial vehicles and using the electricity for unrelated purposes is not permitted.

Problems during the stay

Please tell us promptly if something is not working or if the apartment does not match the agreed booking, so that we have a reasonable opportunity to help or correct the problem.

Unavailability or cancellation by the hosts

If we are unable to provide the apartment, payments for the unavailable stay will be refunded. Any further rights under applicable law remain unaffected.

Liability and applicable law

Guests remain responsible for their personal belongings and activities during their stay. The hosts’ liability is governed by Swiss law.

Swiss law applies. Mandatory legal places of jurisdiction remain reserved.